Privacy Policy

Information we collect

When you use AuditLabHQ, we may process the domain or website you submit, your email address when you request or buy a report, and technical request data such as your IP address. We also keep operational records needed to generate, deliver and support your report.

Payment details are collected and processed by Stripe. AuditLabHQ does not receive or store your full card number.

How we use information

We use this information to run the requested audit, prevent abuse, create and email your report, process your order, provide support and maintain the security and reliability of the service. We do not sell your personal information.

Public website checks

Audits inspect publicly available website, DNS and technical configuration signals. They do not require access to your mailbox, hosting account, CMS, analytics account or other private systems.

Service providers and transfers

We use service providers to operate AuditLabHQ, including Stripe for payments and cloud infrastructure providers for processing, storage and email delivery. They process information under their own terms and privacy commitments and only as needed to provide those services.

Browser storage and third-party content

The site may use limited browser storage to remember operational information, such as a pending post-purchase review invitation. Pages may also load third-party content such as the Trustpilot review widget. Those providers may receive technical request data and process it under their own privacy policies.

Retention and security

We retain personal and operational information only for as long as reasonably needed to deliver the service, support orders, prevent fraud, resolve disputes and meet applicable legal obligations. We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information. To make a request, email support@auditlabhq.com. We may need to verify your identity before completing a request.

Policy changes

We may update this policy when the service or legal requirements change. The date at the top identifies the latest version.